m88 Privacy Policy – How We Handle Your Personal Data

1Overview

This Privacy Policy applies to all players who register, visit, or use the m88 platform at m88.lt. It covers how we collect, use, store, and protect personal data in connection with your account and your activity on the platform.

m88 is an online gaming platform serving players located in the Philippines. All transactions are handled in Philippine Peso, and our data practices are shaped by our commitment to providing a secure and transparent experience for Filipino players.

By registering an account with m88, you acknowledge that you have read this Privacy Policy and agree to the collection and use of your personal data as described here. This policy forms part of the m88 Terms and Conditions.

2What We Collect

We collect personal data from you at different points during your use of m88. The categories below cover the main types of information we gather and why.

We do not knowingly collect sensitive personal data beyond what is necessary for identity verification and platform compliance. Where government-issued ID documents are submitted, they are handled with strict access controls and stored securely.

3How We Use Your Data

Your personal data is used to provide you with a functional, secure, and compliant gaming experience on m88. We do not use your data for purposes unrelated to operating the platform.

• Account management: Creating, maintaining, and securing your m88 account, including OTP-based login verification and password management.
• KYC and identity verification: Confirming your identity and age (21+) before enabling withdrawals, in line with our anti-fraud requirements.
• Processing transactions: Handling deposits in PHP via local banking and e-wallets, and processing withdrawals to your verified Philippine bank or e-wallet account.
• Fraud prevention and AML compliance: Detecting and preventing fraudulent activity, money laundering, and prohibited conduct as defined in our Terms and Conditions .
• Customer support: Responding to your queries, resolving account issues, and maintaining records of support interactions.
• Platform improvement: Analysing usage patterns to improve game performance, navigation, and the overall player experience on m88.
• Communications: Sending account-related notifications such as withdrawal confirmations, OTP codes, and security alerts to your registered mobile number or email.

4Legal Basis for Processing

m88 processes your personal data on the following grounds, depending on the purpose of processing:

• Contractual necessity: Processing your identity, contact, and financial data is required to operate your account and fulfil your transactions on the platform.
• Legal obligation: Identity verification, KYC documentation, and transaction monitoring are required to comply with applicable anti-money laundering and fraud prevention obligations.
• Legitimate interests: Technical and usage data is processed to maintain platform security, detect abuse, and improve the product — all of which are in the legitimate interests of both m88 and its players.
• Consent: Where we send non-essential communications or use optional cookies, we rely on your consent, which you can withdraw at any time.

5Data Sharing

m88 does not sell, rent, or trade your personal data to third parties. We share data only in limited, necessary circumstances:

• Payment processors: Your financial data is shared with Philippine banks and local e-wallet platforms (such as GCash or Maya) solely to process the specific transaction you initiated. These partners are not authorised to use your data for any other purpose.
• Identity verification providers: Where a third-party service assists with KYC document verification, only the minimum data required for that check is shared.
• Platform and technology providers: Service providers who help operate the m88 platform — such as hosting, security, and analytics services — may process data on our behalf under strict data processing agreements.
• Legal requirements: We may disclose personal data if required to do so by applicable law, court order, or in response to a lawful request from a government authority.

6Data Retention

We retain your personal data for as long as your account is active and for a reasonable period afterwards as required by our compliance obligations. Specifically:

• Active accounts: Data is retained for the full duration your account remains open on m88.
• Closed accounts: Following account closure, transaction records and identity data are retained for the period required under applicable anti-money laundering rules.
• Support records: Communication and support records are retained for a reasonable period to assist with any follow-up queries or disputes.
• Technical logs: Server and access logs are retained for a limited period for security monitoring and are then deleted or anonymised.

When data is no longer needed, it is securely deleted or anonymised so that it can no longer be linked back to you as an individual.

7Security Measures

m88 implements industry-standard technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or loss. These include:

• SSL encryption: All data transmitted between your device and m88 is encrypted using SSL/TLS. This applies to login, registration, and all transaction pages.
• OTP authentication: Sensitive actions — including login from new devices and withdrawal requests — require OTP verification sent to your registered Philippine mobile number.
• Access controls: Internal access to player data is limited to staff who require it for their specific role. Access is logged and reviewed.
• Secure storage: Personal data and KYC documents are stored in secured environments with restricted access and regular security reviews.

8Your Rights

As a player on m88, you have rights over your personal data. You can exercise any of the following by contacting our support team:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request that we correct inaccurate or incomplete personal data on your account.
• Right to erasure: Request deletion of your personal data, subject to our legal retention obligations (we may be required to keep certain records even after account closure).
• Right to restrict processing: Request that we limit how we use your data in certain circumstances.
• Right to data portability: Request a copy of your data in a structured, commonly used format where technically feasible.
• Right to withdraw consent: Where processing is based on your consent (such as optional communications), you may withdraw that consent at any time.

To exercise any of these rights, contact the m88 support team. We will respond to your request within a reasonable timeframe and may ask you to verify your identity before fulfilling the request.

9Cookies and Tracking Technologies

m88 uses cookies and similar technologies to operate the platform, remember your session, and understand how players navigate the site. Cookies are small data files stored on your device when you visit m88.lt.

• Essential cookies: Required for the platform to function. These include session management and security tokens. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Used to understand how players use the platform — such as which pages are visited most and how long sessions last. This helps us improve the experience.
• Preference cookies: Remember your settings and preferences so you don't have to re-enter them on each visit.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but some features may work differently.

10Minors and Age Restriction

m88 is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. If we discover that a minor has registered an account or provided personal data, that account will be closed immediately and any associated data will be deleted.

If you believe that a minor has created an account on m88, please contact our support team so we can investigate and take immediate action.

11Updates to This Privacy Policy

m88 may update this Privacy Policy from time to time to reflect changes in how we operate the platform, changes in applicable law, or improvements to our data practices. When we do, the revised policy will be published on this page with an updated date at the top.

For significant changes that materially affect how your data is used, we may notify you through your registered email address or mobile number. Your continued use of m88 after a policy update has been published means you accept the revised terms.

We recommend checking this page periodically so you stay informed about how your personal data is being handled.